How long does processing take? Answer: Please allow 6-15 weeks to receive your jewelry. Processing times vary upon the piece of jewelry , when the ashes are received, and the order load at the time. 

How do I care for my jewelry? Answer: All jewelry will come with a care card. All jewelry should be stored in regulated temperatures. I suggest removing the jewelry when showering or swimming. For cleaning purposes, do not submerge the stone in jewelry cleaner, only use it on the metal.

Returns? Answer: Because or rings are personalized, we do not offer returns on them. Please contact us if there are any questions regarding this.