Place your order and immediately receive mailing instructions for sending your inclusion(s).
Send us a small amount of your chosen inclusion or a combination of materials such as ashes, flowers, hair, fur or fabric. Anything unused will be returned to you.
Receive your handcrafted memorial jewelry within 6–8 weeks.
Enjoy wearing your memorial jewelry, covered by a Lifetime Warranty, knowing you’re among 10,000+ happy customers.
Choosing pet ashes jewelry is a personal decision, especially when it involves trusting someone with a portion of your beloved pet's cremated remains. Whether you're considering a custom pet ashes necklace, memorial ring, or another keepsake, knowing what to ask before ordering can help you make an informed decision.
Before buying pet cremation jewelry, ask these seven questions: How is the jewelry sealed? How much of my pet's ashes are needed? Who handles the remains, and how are they tracked? Will unused ashes be returned? How long does the process take? What happens if the jewelry is damaged? And what are the return, remake, and cancellation policies?
A trustworthy memorial jewelry maker should be able to answer these questions clearly, preferably in writing. Here's what to look for as you compare your options.
One of the most important questions to ask before buying cremation jewelry is how your pet's ashes will be secured inside the finished piece.
Not all memorial jewelry is constructed the same way. Common methods include:
Threaded closures: A small compartment with a screw closure, sometimes paired with a gasket seal, that may allow the jewelry to be reopened or refilled.
Permanently sealed chambers: Compartments designed to remain closed after the ashes are placed inside.
Resin inclusions: Cremated remains incorporated into a resin-based stone or setting that cures into a solid keepsake.
Each method has different implications for maintenance and future repairs.
For example, a threaded compartment may be serviceable later, while a permanently sealed resin inclusion generally cannot be reopened without affecting the piece.
Ask the maker whether the jewelry can be resealed, repaired, or refilled and who would perform that work.
At Petals and Keepsakes, cremated remains can be incorporated into handcrafted memorial stones. The company's FAQ explains that ashes are combined with pearl-white powder to create its distinctive ash stones, with natural variations in appearance.
For additional details about the company's process, visit the Petals and Keepsakes Memorial Jewelry FAQ and its guide to how cremation jewelry is made.
What to look for: A specific explanation of the jewelry's construction, sealing method, and repair options rather than a general promise that it is secure.
One reassuring aspect of pet cremation jewelry is that most designs require only a small keepsake portion of cremated remains.
Depending on the design, that may mean a pinch, a small scoop, or another carefully measured amount.
You should never assume you need to send all of your pet's ashes.
The published mailing instructions request approximately 1/4 teaspoon of ashes for up to four pieces of jewelry, or approximately 1/2 teaspoon for more than four pieces.
The company also explains that smaller amounts can be accepted when that is all a customer has available.
For customers wishing to include ashes from multiple pets, our Petals and Keepsakes FAQ explains that multiple sets of ashes or other meaningful inclusions may be combined.
Before sending anything, ask:
What exact amount is required for my chosen design?
Can multiple pets' ashes be incorporated into one piece?
Could another piece be created later using the same portion?
Will I need to provide additional ashes for future orders?
The Cremation Association of North America (CANA) provides consumer information about cremation and memorial options, including keepsakes.
What to look for: A precise quantity based on your jewelry design, with clear instructions about what to send.
Sending cremated remains to a jewelry maker requires trust. Understanding how your pet's ashes will be identified, stored, and handled can help you evaluate the process before placing an order.
A responsible maker should be able to explain whether jewelry is created in-house or by another specialist, how orders remain separate, and how customers receive updates.
The chain of custody refers to the procedures used to identify, document, and account for remains as they move through the production process.
Learn about our tracking and handling procedures in How We Ensure Your Loved One's Ashes Are Protected.
Its published mailing instructions also ask customers to include their name and order number with the ashes. The company states that incoming mail is sorted twice weekly and that customers receive confirmation when their package has been documented as received.
When comparing makers, ask whether your pet's remains will be labeled and kept separate from other orders throughout production.
The International Association of Pet Cemeteries and Crematories (IAOPCC) promotes professional standards, ethical practices, and accreditation within the pet aftercare industry. Its resources provide useful context for understanding why identification and handling procedures matter.
Can you mail pet ashes to a jeweler? Yes, provided you follow the applicable postal requirements.
The United States Postal Service permits domestic mailing of human and animal cremated remains using Priority Mail Express, subject to specific packaging and labeling requirements.
Before mailing ashes:
Confirm the amount requested by your jewelry maker.
Use properly sealed, sift-proof containment and the required outer packaging.
Label the contents with your order information according to the maker's instructions.
Use the USPS-approved cremated remains shipping service and packaging.
Keep your tracking information and photograph the package contents before sealing.
Keep the remainder of your pet's ashes safely at home.
For current requirements, consult the official USPS Shipping Restrictions and Cremated Remains Guidance and USPS Publication 139: How to Package and Ship Cremated Remains.
The USPS Packaging Instruction 10C provides additional requirements, including rules for international shipments.
See our sending instructions.
Always follow current postal regulations as well as the maker's instructions. A standard envelope alone does not satisfy USPS requirements for shipping cremated remains.
Before purchasing memorial jewelry, find out exactly what happens to any cremated remains that are not incorporated into the finished piece.
Different makers may return unused remains, retain them for a specified period, or request only the precise amount needed for production.
This is a reasonable question to ask before payment.
All unused ashes are returned to customers along with their completed memorial jewelry.
You can find this policy in the company's official mailing instructions.
For another maker, ask whether unused remains will be returned, how they are stored before shipping, and whether any additional charges apply.
What to look for: A clear written policy that explains how leftover ashes are handled, stored, and returned.
The turnaround time for pet ashes jewelry depends on the design, materials, customization, production workload, and shipping.
When asking about delivery, distinguish between production time and the full order timeline.
The process may include receiving and documenting the ashes, creating the memorial setting, allowing resin materials to cure, completing engraving or personalization, performing quality checks, and shipping the finished piece.
Customers should generally allow 6–8 weeks after the company receives their inclusions to receive their handcrafted memorial jewelry.
The company notes that timing varies based on the jewelry design and current order volume.
If you're purchasing a memorial necklace or ring for a remembrance gathering, anniversary, or another meaningful date, confirm the expected delivery window before ordering.
Also ask how delays are communicated and whether expedited options are available.
What to look for: A realistic timeline covering the entire process, not simply the time spent making the jewelry.
Pet memorial jewelry may be worn regularly, so understanding the maker's repair and warranty policies is an important part of choosing a piece.
Before buying, ask whether the maker can repair damaged settings, replace broken components, restore a seal, or remake a piece if necessary.
Repairs involving a chain or metal component may be different from work involving the sealed compartment or resin inclusion. Repairs affecting the ashes themselves may require the original maker's expertise.
We offer a lifetime warranty, subject to specific exclusions.
Its published policy identifies circumstances that are not covered, including certain chain breakages, incorrect ring sizes, tarnish on non-solid-gold items, and pieces damaged beyond repair. It also explains that customers are responsible for shipping costs when sending items for repair.
Review the full Petals and Keepsakes Refund, Warranty, Exchanges, and Cancellations Policy before ordering.
The company's memorial jewelry FAQ also provides care guidance, including recommendations to remove jewelry before swimming, showering, or exposure to harsh cleaning chemicals.
What to look for: Written warranty terms, clear exclusions, repair instructions, and an explanation of any associated costs.
Custom pet ashes jewelry is different from ordinary retail jewelry because each piece may be made specifically for one customer using irreplaceable personal materials.
As a result, personalized memorial jewelry often cannot be returned once completed.
That is not necessarily a warning sign, but the terms should be easy to understand before purchasing.
Ask whether you can change your design before production begins, whether engraving proofs are provided, and what happens if the finished piece differs from the approved order.
We do not currently offer refunds because of the custom nature of its products.
Its policy also explains that exchanges may be possible before an order ships, although a restocking fee can apply once an item has been created. Orders cannot be canceled after shipping.
Weask customers who want to change jewelry styles to contact the company within 24 hours of ordering.
Before finalizing a personalized necklace or ring, confirm the selected metal, ring size, stone color, engraving, and any special instructions.
What to look for: Transparent policies covering changes, cancellations, returns, remakes, and workmanship issues.
When comparing memorial jewelry makers, use these seven questions as your final buying checklist:
Sealing: How is the jewelry sealed, and can it be reopened?
Quantity: How much of my pet's ashes do you need?
Handling: Who handles the remains, and how are they tracked?
Leftovers: Will unused ashes be returned?
Turnaround: How long will the entire process take?
Repairs: What happens if the jewelry is damaged?
Policies: What are the return, remake, and cancellation terms?
Consider sending the same questions to two or three jewelry makers and comparing their written responses.
The most useful answers are specific, transparent, and consistent with the company's published policies.
Choosing a piece of pet cremation jewelry should be an informed decision, made at your own pace.
For those seeking additional information about pet loss, the nonprofit Association for Pet Loss and Bereavement offers educational resources and support services.
Most pet ashes jewelry requires only a small portion of cremated remains. The exact amount depends on the design and maker. We generally request 1/4 teaspoon for up to four pieces, according to its mailing instructions.
Pet cremated remains can be mailed when current postal packaging, labeling, and shipping requirements are followed. For domestic shipments, USPS requires Priority Mail Express and approved cremated remains packaging. See USPS Publication 139.
It depends on the necklace's construction. Some threaded compartments can be reopened or serviced, while permanently sealed or resin-set jewelry generally cannot. Confirm the closure type with the maker before purchasing.
Policies vary between jewelry makers. Returns all unused ashes with the completed jewelry, as explained in its sending instructions.
Production and delivery times vary. We generally estimates 6–8 weeks from receipt of the inclusions to delivery. See its FAQ and ordering information.
Many personalized memorial jewelry pieces are nonreturnable once made. PWe do not currently offer refunds on its custom items, although its warranty and repair policies provide other options in qualifying circumstances. Review its official policy.
No. Send only the amount requested by the maker and keep the remaining ashes at home. Most memorial jewelry designs require only a small portion, allowing you to preserve the rest for other meaningful purposes.
Pet ashes jewelry offers a way to create a lasting, personalized remembrance of an animal who has been part of your life.
Whether you prefer a memorial pendant, ring, bracelet, or another keepsake, the most important consideration is finding a maker whose craftsmanship, handling procedures, and policies meet your expectations.
At Petals and Keepsakes, each piece is handcrafted to order using meaningful inclusions such as ashes, pet fur, flowers, or fabric. The company provides published mailing instructions, returns unused ashes, and offers a lifetime warranty subject to its stated terms.
Explore the Petals and Keepsakes Memorial Jewelry Collection or read the Memorial Jewelry FAQ to learn more about the ordering process before choosing your keepsake.